BTS Consulting Group, LTD. Danville and San Diego, CA
Business Consulting that Increases your company's profitability through the practical application of technology
   

"BTS DELIVERS HIGH IMPACT SOLUTIONS QUICKLY"

BTS Consulting Group, Ltd. (BTS) is a consulting and technology firm that excels in delivering applications that make a positive difference! We create solutions, customized to your company's particular business processes, that eliminate redundant work efforts while increasing accuracy and overall efficiencies.

Examples of our Time Tested Solutions

Time Reporting Interface Applications:

  • Leverage data already in your Call Center Work Force Management (WFM) system. Automatically transform the data into payroll reporting format and send it electronically to your Payroll System.
  • Eliminate the inherent duplicity of keying the data into the WFM system and then a second time into your Payroll System.
  • Guarantee consistent adherence to your company’s policies using a standardized interface based upon your specific business rules.

Positive Impact: For large companies, the cost savings on an annual basis after the deployment of a Time Reporting Interface is in the range of $800K - $1.1M (per 10K call center employees). Learn more.

Activity Based Costing Studies Applications:

  • Robust activity based cost accounting study applications employing state of the art statistical sampling techniques applicable for call centers, outside sales and operations organizations.
  • Eliminate the need for daily time reporting.
  • Collect data for many products and work activities in one study, eliminating multiple single purpose studies.
  • Greater Accuracy - Data is frequently refreshed to reflect seasonal trends, changes in the product mix, employee base, etc. Methodology is consistent across regional segments of your company.
  • Data is at your fingertips: Database and web technology is employed to create easy access to activity and product based cost accounting information.

Positive Impact: Knowing the cost of your products and work activities with accuracy is invaluable in order to stay competitive!

Decision Support Applications:

  • Decision Support applications employing state of the art technology customized for the customer creates a repository of related operational data for easy access by management.
  • Eliminate manual labor: Complimentary data is brought together electronically.
  • Reporting at your fingertips: Access to Decision Support is effortless.
  • Automated routines: Email reports on a scheduled basis, notify managers of sales trends as they occur, quickly target problem areas, etc.

Positive Impact: Up-to-date data retrieved faster with more accuracy and consistency to use as the basis for analysis and decision making.

MAKE A POSITIVE IMPACT TO YOUR BOTTOM LINE
TAKE THE 1st STEP - CALL KAREN TREAT (925) 837-1730
BTS WILL WORK WITH YOUR STAFF TO COMPLETE (AT NO OBLIGATION) A RETURN ON INVESTMENT
COST ANALYSIS SPECIFIC TO YOUR COMPANY’S NEEDS

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