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"BTS
DELIVERS HIGH IMPACT SOLUTIONS QUICKLY"
BTS Consulting
Group, Ltd. (BTS) is a consulting and technology firm that excels in delivering applications
that make a positive difference! We create solutions, customized to your company's particular
business processes, that eliminate redundant work efforts while increasing accuracy
and overall efficiencies.
Examples
of our Time Tested Solutions
Time Reporting
Interface Applications:
- Leverage data already
in your Call Center Work Force Management (WFM) system. Automatically transform the
data into payroll reporting format and send it electronically to your Payroll System.
- Eliminate the inherent
duplicity of keying the data into the WFM system and then a second time into your
Payroll System.
- Guarantee consistent
adherence to your companys policies using a standardized interface based upon
your specific business rules.
Positive
Impact: For large companies, the cost savings on an annual basis after
the deployment of a Time Reporting
Interface is in the range of $800K - $1.1M (per 10K call center employees). Learn
more.
Activity
Based Costing Studies Applications:
- Robust activity based
cost accounting study applications employing state of the art statistical sampling
techniques applicable for call centers, outside sales and operations organizations.
- Eliminate the need for
daily time reporting.
- Collect data for many
products and work activities in one study, eliminating multiple single purpose studies.
- Greater Accuracy - Data
is frequently refreshed to reflect seasonal trends, changes in the product mix, employee
base, etc. Methodology is consistent across regional segments of your company.
- Data is at your fingertips:
Database and web technology is employed to create easy access to activity and product
based cost accounting information.
Positive
Impact: Knowing the cost of your products and work activities with accuracy
is invaluable in order to stay competitive!
Decision
Support Applications:
- Decision Support applications
employing state of the art technology customized for the customer creates a repository
of related operational data for easy access by management.
- Eliminate manual labor:
Complimentary data is brought together electronically.
- Reporting at your fingertips:
Access to Decision Support is effortless.
- Automated routines:
Email reports on a scheduled basis, notify managers of sales trends as they occur,
quickly target problem areas, etc.
Positive
Impact: Up-to-date data retrieved faster with more accuracy and consistency
to use as the basis for analysis and decision making.
MAKE A POSITIVE
IMPACT TO YOUR BOTTOM LINE
TAKE THE 1st STEP - CALL KAREN TREAT (925) 837-1730
BTS WILL WORK WITH YOUR STAFF TO COMPLETE (AT NO OBLIGATION) A RETURN ON INVESTMENT
COST ANALYSIS SPECIFIC
TO YOUR COMPANYS NEEDS
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